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Cancellation and Refunds Policy

Last updated 13 August 2026

We want the pricing to be fair and the rules to be plain.

Failed generations

If a generation fails because of an error on our side, the credits are returned to your balance automatically. You do not need to contact us.

Unused credits

You may request a refund of unused credits within 7 days of purchase. We refund the pro-rata value of the untouched credits to the original payment method.

Used credits

Credits already spent on completed generations are not refundable, because the GPU time they paid for has been consumed.

Duplicate or incorrect charges

Charged twice, or charged without receiving credits? Email ratsthh1997@gmail.com with the payment reference. Confirmed duplicates are refunded in full.

How to request one

Email ratsthh1997@gmail.com from your account address with the order number. We reply within 2 business days. Approved refunds are issued to the original payment method and typically reach you within 5–7 business days, depending on your bank.

Cancellation

There is no subscription and nothing recurring - credits are bought once and used at your pace. You may close your account at any time by emailing us.

Contact

ratsthh1997@gmail.com · +91 93399 85782